Frequently Asked Questions
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. There are no cancellation fees, and you'll continue to have access until the end of your billing period.
Is there a free trial for paid plans?
Yes! We offer a 7-day free trial for the Pro plan. No credit card required. You can explore all premium features risk-free.
How secure are my files?
We take security seriously. All files are encrypted with 256-bit TLS encryption during upload and processing. Files are automatically deleted from our servers after processing is complete.
Can I upgrade or downgrade my plan?
Absolutely! You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged a prorated amount. When downgrading, the change takes effect at the end of your current billing cycle.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. Business plans can also pay via invoice.
Do you offer discounts for students or nonprofits?
Yes! We offer special pricing for educational institutions and nonprofit organizations. Please contact our sales team for more information about eligibility and pricing.
